PBX Communications

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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PBX Communications

Austin’s largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Job Description

 

Royal Service Agent

Reporting to the Royal Service Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Process all external and internal calls either by redirecting calls or assisting the caller
  • Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
  • Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering
  • Maintain and monitor the “Royal Service” software system
  • Serve as a liaison for Guests requiring information relating to all aspects of the hotel – Handle and distribute faxes, voice messages and written messages for internal and external Guests
  • Have full knowledge of the hotel’s emergency procedures
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

What is in it for you:

https://careers.accor.com/global/en/job/royal-service-agent-pbx-communications-in-fairmont-austin-austin-united-states-jid-39172

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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