People and Culture Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.

Responsibilities

• The People and Culture Coordinator is the first smiling face employees and applicants meet upon entering into the P&C Office.
• The People and Culture Coordinator is an essential member of the Human Resources team dedicated to providing exceptional quality and service to our employees.
• Assists with general applicant inquiries, housing, benefits administration and employee initiatives in addition to other administrative duties.
• Handles all incoming calls, provides employment verifications, processes a variety of reports, maintains all general employment files.
• Ability to interact and effectively direct all levels of management and line staff on policies and procedures.
• Coordinate and execute the full onboarding experience for new hires, including preparing documentation, scheduling orientation, facilitating Day 1 processes, and ensuring a smooth transition into Four Seasons.
• Support the People & Culture team with daily operational tasks, maintaining organized workflows and assisting with communication, scheduling, and general administrative needs.
• Maintain accurate and confidential employee records within Workday and other HR systems, ensuring data integrity, compliance, and timely updates related to lifecycle activities.
• Assist with recruitment efforts, including posting job openings, managing applicant flow, coordinating interviews, and communicating with candidates throughout the hiring process.
• Contribute to the planning and execution of employee engagement initiatives and events, such as recognition programs, celebrations, and cultural activities that enhance the employee experience.
• Prepare and run routine HR reports, support audits, and manage administrative duties to ensure the department operates efficiently and aligns with company policies and standards.
• Support the Learning & Development manager in assessing learning needs, program implementation, evaluations and hotel wide communications.
• Attend and facilitates shift briefings, Standards Testing and collating reports on a monthly basis.

Preferred Qualifications

• Candidates must have excellent personal presentation and interpersonal skill.
• Flexible schedule with the ability to work all shifts, weekends and holidays, as necessary.
• Applicants are highly recommended to have some experience in Human Resources.
• A Human Resources or Hospitality Management Degree qualification is preferred.
• https://careers.fourseasons.com/us/en/job/REQ10373214/People-and-Culture-Coordinator