People & Culture Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

People & Culture Manager

Sofitel Queenstown Hotel & Spa and Hotel St Moritz invite a People & Culture Manager to lead the people, culture, and capability agenda across our two iconic luxury properties. This is a rare opportunity to shape culture, elevate leadership capability, and influence business outcomes within a five-star, dual-brand environment.

Be trusted advisor to the Executive Team, championing the distinctive Hotel cultures and ensuring our teams consistently deliver refined, emotionally intelligent luxury service.

 

Job Description

 

As People & Culture Manager, you will lead the full end-to-end People & Culture function across both hotels. You will balance strategic leadership with hands-on influence, driving engagement, performance, compliance, and wellbeing while developing a strong, future-ready leadership pipeline.

Key Responsibilities

  • Lead and deliver the People & Culture strategy across both properties, aligned with Accor, Hotel, and business objectives
  • Act as a strategic partner to the General Manager and Executive Leadership Team on workforce planning, organisational design, change, and culture
  • Deliver the La Maison Luxury Signature Immersion Program and oversee brand, leadership, and compliance training across both hotels
  • Utilise the Employee Value Proposition (EVP) across attraction, onboarding, development, recognition, and retention
  • Provide senior oversight of Employment Relations matters, partnering with the General Manager to ensure fair, compliant, and values-led outcomes
  • Support in Work Health & Safety strategy, governance, and wellbeing initiatives, ensuring a strong safety culture across both hotels
  • Lead, coach, and develop the People & Culture team, building capability and accountability within the function
  • Represent the hotels within the Accor Pacific People & Culture network, contributing to regional projects and best-practice initiatives
  • Contribute to business planning, workforce reporting, and owner reporting with meaningful people insights

 

Qualifications

 

Harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

  • Proven experience leading a People & Culture or HR function at a managerial level preferred
  • Proven experience within luxury hospitality preferred
  • Strong Employment Relations expertise with the ability to balance compliance and care
  • A passion for culture, leadership development, and employee experience
  • The confidence to influence senior leaders and drive change
  • A calm, emotionally intelligent leadership style aligned to luxury service environments
  • You will need to hold working rights for New Zealand; please make your working rights / visa status clear on your application.

 

Additional Information

 

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

  • We offer competitive pay, plus benefits including daily staff meals, laundry allowance, anniversary stays with F&B credit to enjoy.
  • Build your career with the New Zealand Hotel of the Year 2024.
  • Receive unparalleled training, development and support from Accor leadership training programmes.
  • Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide – for yourself and for friends and family, across our entire network.
  • Be part of a well-established hotel with a strong reputation for providing exceptional service.
  • Ongoing reward and recognition incentives and awards.
  • Opportunities for further development and worldwide career progression within Accor.
  • Refer a friend incentive
  • Supportive and friendly working environment.
  • Free gym access plus ski hire during the winter.
  • EAP, well-being and mental health supports available, progressive policies, including 12 weeks paid parental leave, and rainbow inclusive policies and practices.
  • Take part in social activities and community involvement initiatives through the year.
  • https://careers.accor.com/global/en/job/people-and-culture-manager-in-sofitel-queenstown-hotel-and-spa-queenstown-new-ze-jid-80577

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Human Resources Coordinator

Job for: Locals

Human Resources Coordinator   Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure […]

Canada

Payroll Administrator

Job for: Locals

Hilton New York Midtown is looking for their next Housekeeping Payroll Administrator to join the Housekeeping team! Hilton New York Midtown boasts 1,878 rooms and over 150,000 square feet of meeting space and is in the center of the cultural, culinary and commercial hub of Manhattan, near iconic sights including Central Park, Radio City Music Hall, […]

United States

People & Culture Coordinator

Job for: Locals

Company Description   Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for […]

Egypt

People & Culture Manager

Job for: Locals

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner.  Hyde is all about […]

Mexico

Director of People & Culture

Job for: Locals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

Kuwait

Add Your Heading Text Here