People & Culture Manager

About Us

At InterContinental Hotels & Resorts, our role is to put the glamour into international travel.  That’s where you come in.  When you’re part of the InterContinental Hotels & Resorts brand, you’re more than just a title.

At InterContinental Hotels & Resorts, we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.

Be yourself and at the centre of it all.  Located in the heart of the entertainment and business districts in downtown Toronto, InterContinental Toronto Centre currently has an opening for a People & Culture Manager.  If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team!  Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

Key Responsibilities

• Support the recruitment and selection process for hotel positions, including identifying candidates, screening and interviewing applicants, coordinating reference and background checks, and completing applicable documentation.
• Maintain accurate, confidential, and up-to-date employee personnel records in accordance with company requirements and applicable legislation.
• Partner with department leaders to anticipate staffing needs and support workforce planning and related budgeting.
• Collect, document, and analyze employee-related information, including exit interviews, turnover, absenteeism, to identify trends and opportunities to support employee engagement, development, and retention.
• Coordinate and support company and hotel People & Culture initiatives, which may include annual compensation processes, incentive programs, benefits enrollment and communication, wage and hour surveys, and other related programs.
• Support employee relations processes by responding to workplace concerns, gathering relevant information, documenting findings, and supporting appropriate resolutions in accordance with company policies and applicable legislation.
• https://careers.ihg.com/en/job-details/?jobref=People+and+Culture+Manager%7cUS%7c167115#174834