Company Description
The Hoxton, Downtown LA is nestled in LA’s Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that’ll charm your socks off. You’ll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.
Job Description
We are looking for a Public Area Attendant to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Director of Engineering.
What you’ll do….
- Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests
- Be responsible for the cleaning and servicing of all public areas, we want our guests to see a sparkling lobby every time they walk in
- Empty trash in all public areas and clean public area restrooms
- Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
- Vacuum carpets where needed
- Follow departmental policies, procedures and service standards
- Attend all training sessions required
- Report necessary maintenance items
- Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper
- Always maintain a positive and friendly attitude, even when working to find solutions to challenges
- Undertake any other reasonable requests from management
What’s in it for you…
- Become part of a team that’s very passionate about creating great hospitality experiences.
- Competitive salary.
- 19 days of paid time off and holidays plus a comprehensive insurance benefits package.
- Food on us during your shift.
- Enjoy a free night at The Hoxton when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
Qualifications
