Pool Attendant

About the job

Based at the Mandarin Oriental Punta Negra, Mallorca as the Pool Attendant you will be responsible for carrying out all operational tasks and duties under the guidance of managers and supervisors. Your overall objective will be to ensure timely food and beverage service while delivering an exceptional experience that delights and satisfies every guest.

As Pool Attendant, you will be responsible for the following duties:

• Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.

• Ensure that mise en place is completed shift to shift and during service to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.

• Be able to operate the required steps on the POS – point of sales system to process food and beverage orders.

• Be able to deliver service by understanding the guest requirements.

• Carry out all tasks in a friendly, courteous and efficient manner.

• Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.

• Be able to process MOHG Gift cards and other non-cash methods of payment.

• Perform any tasks relating to billing according to hotel standards and cashiering policies.

• Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.

• Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
• https://careers.mandarinoriental.com/jobs/pool-attendant-mallorca-balearic-islands-spain