Pool Concierge

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Pool Concierge to join our fantastic Food and Beverage Team at this beautiful property!

This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes 2 Jean-Georges concepted restaurants, lobby lounge, and in-room dining.

• Classification:Full-Time
• Shift:AM or PM
• Pay:The hourly rate is $16.50 per hour

Want to learn more? Hotel Website, Instagram, Facebook

What will I be doing?

As a Pool Concierge, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Pool Service:

• Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
• Clean the pool area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas
• Collect and replenish pool towels and monitor inventory to minimize loss
• Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
• chair and umbrella set up, provide towels, sun glasses cleaning, offer sun block, reading materials
• Monitor use of the facility and address and/or report potential hazards
• Respond to guest inquiries and service issues in a timely, friendly and efficient manner
• Perform general Recreation duties, as needed

Food Service:

• Ensure knowledge of menu and restaurant promotions and specials
• Take guest beverage and/or food orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Replenish beverages and ensure guest satisfaction throughout their time at the pool
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• https://jobs.hilton.com/apac/en/job/HOT0BUTT/Pool-Concierge-Waldorf-Astoria-Beverly-Hills