Public Area Attendant

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

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The Waldorf Astoria New York

Classification: Substitute

Shift: Various – must be available to work weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $29.9045-$39.8726 per hour and is based on applicable and specialized experience and location.

Union Position: This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established.  You must be comfortable with a schedule and hours that may vary from week to week.

What will I be doing?

As a Public Area Attendant, you will be responsible for maintaining the cleanliness, appearance, and overall presentation of all public and heart-of-house areas, ensuring they reflect the luxury standards of our Forbes 5-Star aspirations. You will take pride in upholding the pristine condition of the hotel’s most visible spaces, ensuring that every guest encounters an environment that is immaculate, welcoming, and reflective of our commitment to excellence. Your role will be essential in creating an exceptional atmosphere for both guests and team members, contributing to an unparalleled luxury experience.  Specifically, you will:

• Clean and maintain all public areas, including lobbies, corridors, elevators, restrooms, and other high-traffic spaces, ensuring they remain spotless and impeccably presented.
• Maintain heart-of-house areas, including staff corridors, offices, and back-of-house facilities, to uphold a seamless and professional work environment for all team members.
• Ensure all surfaces, furnishings, and fixtures are meticulously cleaned, polished, and maintained to the highest luxury standards.
• Regularly inspect assigned areas to proactively identify and address cleanliness or maintenance concerns.
• Respond promptly to guest and management requests regarding public area upkeep, ensuring a swift and seamless resolution.https://jobs.hilton.com/apac/en/job/HOT0CIAE/Public-Area-Attendant-Substitute-Waldorf-Astoria-New-York