Public Area Housekeeping Attendant

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Public Area Attendant to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

A Public Area Attendant plays a crucial role in maintaining the impeccable cleanliness and presentation of both public and heart-of-house areas, ensuring that every space reflects the elevated luxury standards expected at a Forbes 5-Star property. This role involves thorough cleaning, upkeep, and detailing of lobbies, corridors, restrooms, and back-of-house spaces to create a pristine environment for guests and team members alike. The Public Area Attendant also responds promptly to guest requests, assists with special projects as needed, and ensures that all assigned areas are meticulously cared for. Their attention to detail, efficiency, and commitment to excellence contribute to the hotel’s reputation for personalized service and an unparalleled guest experience.

What will I be doing?

As a Public Area Attendant, you will be responsible for maintaining the cleanliness, appearance, and overall presentation of all public and heart-of-house areas, ensuring they reflect the luxury standards of our Forbes 5-Star aspirations. You will take pride in upholding the pristine condition of the hotel’s most visible spaces, ensuring that every guest encounters an environment that is immaculate, welcoming, and reflective of our commitment to excellence. Your role will be essential in creating an exceptional atmosphere for both guests and team members, contributing to an unparalleled luxury experience.

Specifically, you will:

• Clean and maintain all public areas, including lobbies, corridors, elevators, restrooms, and other high-traffic spaces, ensuring they remain spotless and impeccably presented.
• Maintain heart-of-house areas, including staff corridors, offices, and back-of-house facilities, to uphold a seamless and professional work environment for all team members.
• Ensure all surfaces, furnishings, and fixtures are meticulously cleaned, polished, and maintained to the highest luxury standards.
• Regularly inspect assigned areas to proactively identify and address cleanliness or maintenance concerns.
• Respond promptly to guest and management requests regarding public area upkeep, ensuring a swift and seamless resolution.
• Handle cleaning supplies and equipment with care, ensuring proper usage and storage in line with hotel safety protocols.
• https://jobs.hilton.com/apac/en/job/HOT0BPIV/Public-Area-Housekeeping-Attendant-Waldorf-Astoria-New-York