Public Areas Attendant

PUBLIC AREA ATTENDANT, HOUSEKEEPING

 39 hours, 5 days per week

We’re looking for a Public Area Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

As a Public Area Attendant at Mandarin Oriental Hyde Park, London, we expect from you:

• To consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests
• To greet and welcome guests in a professional, courteous and friendly manner, ensuring all guest belongings are appropriately secured to create a feeling of confidence, whilst ensuring a clean and comfortable environment for our guests
• To ensure a general knowledge of all public area facilities and services in order to provide guest with accurate information if required
• To consistently achieve the required standards of cleanliness, product presentation and customer care in all Guest Rooms and Public Areas.

As a Public Area Attendant you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening shifts (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Public Area Attendant candidate, you will have worked within Housekeeping previously in a fast-paced environment. Ideally you have worked in a five star Hotel or similar establishment.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount on property
• https://careers.mandarinoriental.com/jobs/public-areas-attendant-london-england-united-kingdom-6f0d47f3-88d6-4a20-8c4c-08d937d16b3a