Garante a estadia correta do cliente.
Intervém na elaboração do processo do cliente até ao pagamento dos serviços.
Assegura as operações ligadas à receção do cliente, gestão da caixa do hotel e às vendas de quartos.
Espírito de acolhimento e de contacto
Espírito de equipa
Espírito comercial
Auto-domínio
Capacidade de escuta
Capacidade de reação
Sorridente
Domínio da língua do país e Inglês profissional, sendo uma terceira língua valorizada
Domínio do ambiente Windows
Conhecer as condições de utilização dos meios de pagamento
Formação mínima: Ensino Secundário – Tecnológico/Profissional
Experiência: Entre 3 e 5 anos
Benefits
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and […]
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to […]
Stellenbeschreibung Ohne Dich geht’s nicht: Jedes Hotel braucht eine gute Seele! Der erste Eindruck zählt. Bei prize am Empfang kannst Du den ersten Eindruck auf unsere Gäste machen. Und der wird gut sein, weil Du freundlich, smart, hilfsbereit, praktisch veranlagt und schnell bist – eine Mischung aus Pfadfinder und Manager quasi. Vom Hallo bis […]
