Recepcionista

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Recepcionista

Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade.
Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua vida, para que, durante sua jornada conosco, você possa continuar a explorar as possibilidades ilimitadas da Accor.
Ao ingressar na Accor, cada capítulo de sua história é sua para escrever e juntos podemos imaginar a hospitalidade de amanhã

Descrição da vaga

• Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos.

• Garantir o cumprimento aos procedimentos de recepção, bem como preparar os processos e procedimentos de “Auto-Controle”;

• Mediar conflitos e intervir em situações críticas/atípicas, junto aos clientes/hóspedes;

• Oferecer, pontuar e operar o programa de fidelidade de acordo com os padrões estabelecidos;

• Realizar atendimento telefônico, seguindo os padrões da rede e da unidade;

• Executar outras atribuições correlatas de acordo com a necessidade da área;

Qualificações

– Superior cursando ou Completo
– Desejável Inglês avançado

Informações adicionais

Desejável: Total disponibilidade de horário.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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