Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
¡Únete a nuestro equipo en ibis Málaga Centro Ciudad!
Buscamos un/a recepcionista polivalente con vocación de servicio, entusiasmo y ganas de formar parte de un equipo dinámico y acogedor.
Tu misión:
• Acoger a nuestros huéspedes con una sonrisa, gestionando el check-in y check-out de manera ágil, cálida y profesional.
• Atender llamadas telefónicas y gestionar reservas, ofreciendo siempre una atención personalizada.
• Realizar tareas administrativas básicas relacionadas con la recepción y la estancia del cliente.
• Participar en turnos nocturnos, garantizando tranquilidad y seguridad para nuestros huéspedes durante la noche.
• Colaborar ocasionalmente con el bar, apoyando al equipo en el servicio de bebidas y snacks si se requiere.
• Asegurar que cada cliente viva una experiencia acogedora y eficiente desde su llegada hasta su salida.
Lo que buscamos:
• Experiencia previa en recepción hotelera o atención al cliente.
• Buen manejo de herramientas informáticas y sistemas de gestión hotelera (PMS).
• Buen nivel de español e inglés (otros idiomas son un plus).
• Actitud positiva, capacidad para trabajar en equipo y vocación de servicio.
• Flexibilidad horaria, incluyendo disponibilidad para trabajar en turnos nocturnos.
• Capacidad para adaptarse y colaborar con diferentes áreas del hotel.
Lo que ofrecemos:
• Contrato laboral conforme a la legislación vigente.
• Incorporación a un grupo hotelero internacional con oportunidades de crecimiento.
• Formación continua y ambiente de trabajo multicultural.
• Uniforme y comidas en el hotel durante los turnos de trabajo.
¿Te apasiona el contacto con los clientes y te ves tanto en la recepción como echando una mano en el bar?
¡Esta es tu oportunidad para formar parte de un equipo que valora tu versatilidad!
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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