Reception Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reception Agent

Company Description

 

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

 

Job Description

 

Front Office Agent
First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  • Welcome and bid farewell to guests in accordance with hotel standards while providing professional and friendly service.
  • Perform check-in and check-out procedures accurately and efficiently.
  • Handle guest requests, complaints, and special requirements by coordinating with relevant departments and ensuring prompt resolution.
  • Monitor guest accounts, process payments, and maintain accurate front office records.
  • Provide guests with information regarding hotel services, facilities, and local attractions.
  • Manage incoming phone calls, respond to inquiries, and direct calls to the appropriate departments.
  • Assist with preparations for VIP arrivals, group check-ins, and special events.
  • Complete shift handovers accurately and communicate daily operational updates to the next shift.
  • Deliver personalized service to enhance guest satisfaction and contribute to a memorable guest experience.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

 

Qualifications

 

• Strong service-oriented mindset with a professional approach, consistently prioritizing guest satisfaction.

• Good command of English.

• Proficient in using Opera PMS and familiar with hotel property management and front office systems.

• Preferably experienced in front office operations within international or similar chain hotels.

• Strong verbal and written communication skills, with the ability to interact effectively with guests from diverse cultural backgrounds.

• Friendly, positive, and guest-focused attitude.https://careers.accor.com/global/en/job/en-reception-agent-in-sofitel-al-khobar-the-corniche-al-khobar-saudi-ara-jid-101642

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Manager

Job for: Locals

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Here’s […]

United States

Membership Supervisor

Job for: Locals

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Membership Supervisor, you’re not just overseeing and supporting daily property memberships – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the […]

United States

Chef de Réception

Job for: Locals

Description de l’entreprise   🎵ibis Paris Porte de Montreuil : là où l’accueil se joue sur la bonne note 02 Avenue du Professeur André Lemierre 75020 PARIS   Nous recherchons le nouveau sourire de notre équipe dans un établissement 3 étoiles composé de 175 chambres.   Description du poste   Présent.e sur le terrain, vous […]

France

Front Office Manager

Job for: Locals

Company Description   Darwin is a city unlike anywhere else in Australia. Stunning harbour sunsets, world class markets, a thriving food and bar scene, and a gateway to some of the country’s most extraordinary landscapes including Kakadu, Litchfield and the Tiwi Islands. It’s a place where lifestyle and career can genuinely coexist, and for the […]

Australia

Reservations Agent

Job for: Locals

Company Description   Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike. Together, they feature 312 […]

Philippines