Reception Apprentice

You are the Key to our success!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

As a Front Office Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Guest Service!

Benefits and Pay

• £13.39 per hour plus upsell bonus
• Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
• Free meals on duty
• Holiday: 28 days including bank holidays (increasing yearly)
• Pension scheme
• High street discounts: with Perks at Work
• Grow your career and Personal Development: programmes designed to support your career
• 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
• Dedicated 1-2-1 support throughout your apprenticeship
• Functional Maths and English skills offered alongside the programme

What will I be doing?

• Contribute to high levels of customer service
• Manage customer relations when necessary
• Comply with and have full knowledge of regulations regarding Health and Safety
• Undertake any reasonable duties that may be assigned by the senior manager in the hotel
• Complete all aspects of the training programme

What next?

https://jobs.hilton.com/apac/en/job/HOT0BKUL/Reception-Apprentice