Receptionist

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Radisson RED sees things differently! Art, music, design, fashion: hotels with real urban energy, and we are now looking for Receptionist / Host to join our team in the REDvolution in Kraków.

As Receptionist / Host at Radisson RED Kraków, you conduct the drama! You will ensure the heart and soul of Radisson RED beats loudly and strong. Innovative and ahead of the curve, you will create the REDvolution where our guests can’t wait to come back and experience the moment again, they will go social, where it’s constant snap and chatter. Capturing feedback at every opportunity, you are ready to make things happen with your unique personality. It’s different we know, but that’s ok, for at RED it’s a given as the guest experience is paramount and always tops our agenda.

The Receptionist / Host  role

Every Moment Matters, and you’ll be right in the spotlight:
• guiding Guests through our self-check-in and check-out kiosks so the RED journey starts smoothly,
• being the go-to person for everything our hotel has to offer — services, amenities, happenings and what’s hot in the city,
• jumping in with enthusiasm to solve guest questions and small hiccups before they become big ones,
• connecting Guests with the right departments when needed, making the whole Hotel feel like one big Team on their side,
• supporting the Front Office with essential operational tasks that keep the energy up and the flow seamless,
• ensuring every interaction radiates RED energy – authentic, fun and flexible.

As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Are you?

• One to impress? Dynamic? Love people interaction with the skill to mix it up!
• Innovative? Creative with a positive mindset, love a challenge because you know there is always a solution
• Engaging, self-motivated and love guests, we all do
• Genuine? Want to be yourself? We love that and won’t change that, promise!
• Experienced of working with IT systems and all things tech?
• Go well with both Polish and English?

Passionate for Music, Art and Fashion? We want to talk to you!