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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and […]
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory […]
Description Job Description To welcome Guests. To ensure that all guests checking in and out are offered help with their luggage. To assist guests in every way possible. To maintain a presence in the lobby so that there is always somebody available to answer guest’s queries. To ensure that the lobby and entrance area are […]
Description Job Description Receptionist (Female) Handle Incoming Guest Room Reservations. Is Available To Register, Process And Greet Guests Promptly. Welcome Guests To The Hotel. Provide Personalized, Courteous Service And Information To Guests. Respond To Guest Requests For Information About The Hotel And Its Surroundings. Is Aware, At All Times, Of Current Room Status And Room […]
A little taste of your day-to-day Every day is different, but you’ll mostly be: Delivering a bespoke staying experience based on Kimpton Guest Journey as unique individuals Greeting guests, opening doors and assisting guests/visitors entering and leaving the property Assisting guests/visitors in and out of vehicles, including loading/unloading luggage Transporting guest luggage to and from […]
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