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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and […]
Where Coastal Ease Meets Elevated Design. Be Part of an Iconic Transformation. Set between Miami and Fort Lauderdale, The Diplomat is entering a transformative new chapter—pairing timeless oceanfront glamour with refreshed interiors, redesigned guestrooms, and a revitalized sense of place. Nearly every suite and room opens to sweeping ocean views, creating a stay defined by […]
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from […]
A Bellperson/ Shuttle Driver is responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. A Bellperson/Shuttle driver will also be responsible for safetly transporting guests to/from the local area, such as the Ontario Airport, local shopping areas, etc. as assigned. […]
A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor […]
