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A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from […]
JOB DESCRIPTION A Bellman is responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bellman, you will be responsible for transferring and storing guest luggage and responding to guest requests in the […]
In this role, you will be responsible for the supervision of all aspects of the Guest Service Department functions, with special focus in guest satisfaction, HHonors, VIP guests, property top 100 guests. Directs and maintains a service attitude which serves as a guide to respective Team. Maintains a respectful, knowledgeable Guest Service Desk presence ensuring […]
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members […]
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