Réceptionniste

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Réceptionniste

Description de l’entreprise

 

Le Mercure Marseille Centre Bompard La Corniche, hôtel 4 étoiles au cœur de Marseille avec 55 chambres, 1 salle de séminaire, un restaurant “Mesoya”, une piscine et un bar est à la recherche de son/sa futur/e réceptionniste pour la saison.

 

Description du poste

 

  • Assurer à la clientèle un accueil chaleureux, efficace et conforme aux standards de la marque
  • Effectuer les procédures informatiques et administratives liées aux check-in/check out sur le système informatique en place dans l’hôtel
  • Renseigner le client sur les services proposés par l’hôtel
  • Assurer la satisfaction permanente du client en offrant une prestation de qualité tout au long de son séjour
  • Garantir le suivi du séjour des clients par la communication des informations importantes à ses collègues et supérieurs
  • Répondre aux appels téléphoniques et prendre les réservations
  • Vérifier les garanties et les réservations des clients
  • Tenir, vérifier et contrôler sa caisse personnelle
  • Répondre aux différentes demandes des clients et assure leur suivi afin de garantir leur satisfaction
  • Renseigner les clients sur les informations touristiques
  • Réaliser les différents projets confiés par sa hiérarchie

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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