Nous recherchons un(e) Réceptionniste pour un hôtel sous l’enseigne Ibis styles comprenant 60 chambres et une salle de séminaire.
Cadre de travail agréable dans un hôtel intégralement rénové avec une clientèle fidélisée et un bon taux d’occupation.
Vos missions :
-Accueillir et prendre en charge le client dès son arrivée, l’accompagner et l’assister tout au long de son séjour,
-Identifier et anticiper les besoins des clients,
-Présenter l’ensemble des services aux clients afin de favoriser la vente,
-Planifier les réservations et s’assurer de leur conformité,
– Veiller à sécurité des biens et des personnes,
-Assurer l’accueil téléphonique au standard,
– Préparer et mettre en place le buffet du petit-déjeuner,
-Effectuer les opérations de clôture de la journée,
-Réaliser l’encaissement des séjours de nos clients,
-Réaliser les check-in/check-out des clients.
1 an d’expérience en contact clientèle souhaitée
Maîtrise de l’anglais > bases solides car clientèle étrangère très présente
Lieu de travail : Saint-Quentin
Type de contrat : CDD à temps partiel (18h/semaine)
Travail de nuit le weekend (vendredi et samedi)
Poste à pourvoir pour début janvier, idéal en complément d’activité ou pour un emploi étudiant à temps partiel
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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