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Description du poste Vos missions Accueillir et accompagner les clients tout au long de leur séjour Assurer les check-in / check-out, la facturation et les encaissements Gérer les réservations et répondre aux demandes clients Garantir un service de qualité conforme aux standards 4* Participe à la tenue de propreté de la réception et de […]
Reports to: Front of the House Manager and Director of Guest Experience & Training Essential Functions: Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgement. Follow directions thoroughly. Understand guest’s service needs. Work cohesively with co-workers as part of a team. Works closely with the housekeeping […]
The Lobby Ambassador serves as the first and last point of contact for guests entering the hotel lobby. This role is responsible for creating exceptional first impressions by warmly welcoming guests, anticipating their needs, and ensuring a seamless arrival and departure experience. The Lobby Ambassador acts as a liaison between guests and hotel departments, delivering […]
Fairmont Gold Attendant (Luxury Lounge Attendant) Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Server will create […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]