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Job Description We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our organization, you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team. Oversee daily front office operations, including check-ins, check-outs, guest inquiries, and billing procedures Lead, […]
Descrição da vaga Receber hóspedes/clientes no balcão, identificá-los e prestar informações. Realizar check-in e check-out. Assegurar o cumprimento dos procedimentos de recepção, bem como preparar os processos e procedimentos de “Auto-Controle”. Alimentar o sistema com as informações de reserva do cliente. Realizar atendimento telefônico, seguindo os padrões da rede e da unidade. Executar outras atribuições correlatas […]
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Discover the wonder of Washington, D.C. from your […]
Job Description Alongside our Front Office Manager this role will support and oversee daily Front Office operations. What you will be doing: Lead, coach, and motivate the Front Office team to consistently deliver high service standards. Drive team performance on loyalty enrollment, upselling initiatives, guest satisfaction and related KPIs. Coordinate closely with Housekeeping, F&B, Engineering, […]
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the Canadian Rockies are your backyard. Our resort is also in the midst of an exciting multi‑phase transformation, refreshing our iconic property while staying true to the nature, warmth, and heritage that define who we are. It’s a great time to join […]
