Reservations Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reservations Agent

Company Description

 

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

 

Job Description

 

We are seeking a professional and customer-focused Reservations Agent to join our team in the beautiful island of Phu Quoc, Vietnam. As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience.

  • Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels
  • Efficiently book accommodations for guests across various market segments, including leisure, business travel, and group bookings
  • Accurately record all required reservation information in our Property Management System
  • Upsell room types and additional services to maximize revenue while meeting guest needs
  • Provide detailed information about our property, amenities, and local attractions in Phu Quoc
  • Collaborate with other departments to ensure guest requests and special requirements are met
  • Handle changes, cancellations, and special requests with a customer-centric approach
  • Maintain up-to-date knowledge of room availability, rates, and promotional offers
  • Assist in resolving customer complaints and concerns in a timely and professional manner
  • Contribute to the continuous improvement of our reservation processes and guest experiencehttps://careers.accor.com/global/en/job/reservations-agent-in-rixos-phu-quoc-island-vietnam-phu-quoc-vietnam-jid-55897

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Supervisor

Job for: Locals

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating […]

Kuwait

Réceptionniste de Nuit

Job for: Locals

Chez Mama, nous estimons que nos collaborateurs sont notre première richesse. Quel que soit votre rôle, nous sommes tous là pour rendre l’expérience clients la plus inoubliable possible. Notre mission : apporter des petits moments de bonheur aux gens. Dans nos Mama, qui sont tous plus originaux les uns que les autres, à l’image de […]

France

Front Office Manager

Job for: Locals

Company Description   As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.   Job Description […]

India

Door Attendant

Job for: Locals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

United States

Réceptionniste de nuit

Job for: Locals

Description de l’entreprise   Fort de 2000 collaborateurs, Grape Hospitality est une société à taille humaine et à plusieurs franchises ACCOR Notre volonté, vous encourager à mettre votre dynamisme, votre enthousiasme et votre prise d’initiative au service du client ; être authentique, alors restez vous-même, où que vous soyez et quel que soit votre poste […]

France