Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona’s Passeig de Gràcia, home to several historic modernist works and architectural gems by Gaudí.
The hotel belongs to the Mandarin Oriental Hotel Group, an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel offers exclusive event spaces for weddings, corporate meetings, conferences and private celebrations.
Regarding the hotel’s gastronomy, we feature a two Michelin-starred restaurant, an award-winning cocktail bar, the beautiful Mimosa Garden and a rooftop terrace with spectacular city views.
The hotel Spa consists of 8 treatment rooms, an indoor swimming pool and a fully equipped fitness centre.
Based at Mandarin Oriental, Barcelona, within the Reservations Department, the Reservation Agent is responsible for delivering an exceptional guest experience through efficient reservation management, personalized communication and revenue optimization. The Reservation Agent reports to the Reservations Manager.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
About the Role As a Bellman, you will be one of the first faces our guests encounter and play a key role in creating memorable first impressions. As part of the Front Office team, you will ensure guests feel welcomed, supported, and cared for throughout their stay. From assisting with luggage and transportation to sharing […]
Daily Duties: • To warmly welcome our guests and visitors at all times enhancing a lasting impression of warmth and care. • To ensure you are correctly groomed and have received the necessary handover/daily set up as to assist with in house guests, celebrations, VIPs, Fans of MO, F&B and Spa availability. • To be […]
POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, […]
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or […]
