Reservations Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Executive

RESERVATIONS EXECUTIVE, RESERVATIONS

39 hours, 5 days per week

 

We’re looking for a Reservations Executive to join our Reservations team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

 

As a Reservations Executive at Mandarin Oriental Hyde Park, London, you will be responsible for:

  • Reservation “clean up” on all future bookings: verifying guest preferences, billings and allocation requests.
  • Liaising with guests and 3rd party bookers for payment for bookings
  • Answering all reservation calls under the LQA and Forbes standards.
  • Prioritising and actioning emails on daily basis ensuring 24-hour turnaround time.
  • Ensuring all tasks on reservations checklist are adhered to on daily basis.

 

As a Reservations Executive, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening (including weekends and bank holidays), so flexibility is required where applicable.

 

To be a successful Reservations Executive candidate, you will have previous experience working in a luxury hospitality environment. You will be a great team player with excellent communication skills, with the ability to multitask and work under pressure.

 

Our commitment to you:

  • Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.
  • Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
  • 3 complimentary nights per year, increasing to 5 with length of service
  • Discounted stays at our beautiful properties across the Group
  • Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
  • 50% F&B & Spa discount
  • https://careers.mandarinoriental.com/jobs/reservations-executive-london-england-united-kingdom-49a8b1bf-7e2e-41e7-940c-bb42bd0ce356

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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