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We’re looking for an experienced and detail-oriented Reservations Manager to join our dynamic team in Cairo, Egypt. In this pivotal leadership role, you’ll oversee the day-to-day operations of our Reservations Department, driving operational excellence, delivering exceptional customer service, and maximizing revenue opportunities. You’ll lead and mentor a dedicated team, collaborate strategically with key stakeholders, and play a crucial role in forecasting, reporting, and revenue optimization. This is an exciting opportunity for a driven professional ready to make a meaningful impact in a supportive, growth-focused environment.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Descrizione del lavoro Responsabilità: Creare e modificare le prenotazioni Gestire le prenotazioni di gruppo Apprendere le procedure di check-in e check-out in affiancamento al front office Anticipare le esigenze degli ospiti e gestire le loro richieste durante il soggiorno Avere una conoscenza completa dell’hotel, inclusi le tipologie di camere, le relative caratteristiche e i […]
COME AS YOU ARE & SHOW HOW YOU CARE … … in einer 4-Tage Woche. Genieße jede Woche 3 freie Tage und die Möglichkeit, deine Freizeit flexibler zu gestalten. Vom Check-in bis zum „Auf Wiedersehen“: Unser Team am Empfang des 25hours Hotel in Berlin sorgt für glückliche Gäste vom ersten bis zum letzten Moment. Zur […]
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate […]
Job Description Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions, report any problems that take time to solve to his/her […]
Company Description As a Lobby Lounge Host, you will be the first point of contact for guests visiting the Lobby Lounge. With a warm and welcoming approach, you will ensure every guest feels valued from the moment they arrive. You will manage reservations, coordinate seating, and support the service team to deliver a seamless […]
