Reservations & Revenue Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reservations & Revenue Executive

Additional Information: This hotel is owned and operated by an independent franchisee, STE Le Palais Paysan SARL. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary
The Reservations & Revenue Executive is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.
Key Responsibilities
Revenue & Inventory Management
•Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.
•Maintain accurate and up-to-date reservation system information at all times.
•Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.
•Execute sales and revenue strategies within reservation and sales systems.
•Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.
Reporting & Forecasting Support
•Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.
•Assist the Director of Revenue with weekly and monthly forecasting activities.
•Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.
Reservations & Customer Service
•Process all reservation requests, modifications, and cancellations accurately and efficiently.
•Drive customer loyalty by delivering service excellence throughout every guest interaction.
•Accommodate, document, and follow up on special guest requests.
•Answer guest inquiries regarding room types, rates, hotel facilities, and services.
•Apply effective upselling and sales techniques to maximize revenue opportunities.
•Input, access, and manage data accurately within the reservation system.
•Ensure correct reservation coding, rate application, and room type designation.
Training & Collaboration
•Provide regular reservations system and process training for Front Office associates.
•Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives.
•Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets.
Qualifications & Skills
Required
•Proven experience in Front Office and/or Reservations within a hotel environment.
•Strong sales and revenue optimization skills.
•High level of attention to detail and accuracy.
•Advanced knowledge of Opera PMS.
•Excellent communication and customer service skills.
•Strong analytical and reporting sk

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Guest Experience Manager

Job for: Locals

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]

United States

Reservations Agent

Job for: Locals

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]

Italy

Agente de Call Center

Job for: Locals

About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. After a careful restoration, Four Seasons Hotel Madrid, is home to 200 […]

Spain

Night Manager

Job for: Locals

LONDON MARRIOTT COUNTY HALL Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city’s storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors […]

United Kingdom

Destination Services Operations Agent

Job for: Locals & Expats

POSITION SUMMARY Destination Services Operations Agent This employee will have the ability to manage and oversee the operations of group activities, recreation, food and beverage and transportation needs.  Ability to interact with guests, providing beyond exceptional experiences for our guest, providing full assistance in executing and planning activities. Have positive attitude and in a timely […]

Cayman Islands

Add Your Heading Text Here