Residences Assistant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role

The Assistant Manager supports the Residences Management team in all aspects of property operations, administration, and resident experience. This role combines strong administrative and organizational skills with a hospitality-driven, lifestyle-oriented approach, ensuring both the seamless functioning of building operations and the creation of a dynamic wellness and community program.

What you will do

• Provide direct support to the Residences management team in day-to-day administration, including correspondence, scheduling, reporting, and follow-up on operational matters.
• Assist with the development and maintenance of property manuals, standard operating procedures, and onboarding materials for staff and vendors.
• Serve as a liaison between residents, the operations team, Hotel, and ownership to ensure smooth communication and alignment with Four Seasons standards.
• Curate and manage lifestyle and wellness initiatives, including events, programs, and collaborations that enrich the residential community.
• Oversee resident communications related to services, amenities, and lifestyle activities, ensuring clarity, timeliness, and professionalism.
• Support the coordination and oversight of amenity spaces (pool, spa, gym, wellness areas), partnering with relevant departments to ensure they remain well-maintained and residents-ready.
• Contribute to resident engagement by fostering relationships and acting as a cultural ambassador for the property.

What you bring

• CAM Florida License – Optional
• Background in property management, luxury hospitality, or residential operations.
• Strong organizational and administrative skills with the ability to create systems, processes, and documentation.
• Hospitality-minded, with excellent communication skills and a genuine focus on service.
• Knowledge of lifestyle and wellness trends, with the creativity to design programs and events that resonate with residents.
• Experience in construction, pre-opening of residential buildings, and project management strongly preferred*.
• Bilingual (English/Spanish) preferred; additional languages a plus.
• Flexible, polished, and comfortable working in a dynamic, high-profile residential environment.

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals
•    Complimentary Parking

https://careers.fourseasons.com/us/en/job/REQ10364852/Residences-Assistant-Manager