A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Resident Manager functions as the strategic business leader of property operations and acts as General Manager in his absence. Areas of responsibility include Front Office, Housekeeping, Recreation/Fitness Center and Spa, Security, Engineering, Food and Beverage and Transportation department.
Resident Manager ensures that operations meet the brand’s target customer needs, ensuring high team member engagement, focusing on growing revenues and maximizes financial performance continuously assisting the department heads in creating initiatives for increasing in-house capture ratios and revenues. As a member of the senior leadership team, developing and implementing property-wide strategies that deliver products and services to meet and exceed the needs and expectations of guest and team members whilst looking after the finances.
Previous experience in working in multicultural working environments and with diverse group of team members is needed as our Resident Manager is also responsible for managing the performance of the department heads that report to her/him and providing the necessary support to them whilst looking at the effectiveness and efficiency on all departments and actively supporting the development and growth of the department heads. Commitment to meeting and exceeding all key performance standards and measures is needed. Ability to balance operational needs, strategy implementation and business excellence will ensure success in this role.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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