Residential Engineering Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Private Residences Los Angeles is a 12-story tower comprising 59 custom for-sale homes with outstanding views of the surrounding Beverly Hills neighborhood and Hollywood Hills. Operated by Four Seasons, our homeowners experience best in class amenities, including a courtyard pool and private cabanas, IMAX Theatre and Lounge, a fully equipped fitness center with climate-controlled studio, and a Resident’s Lounge offering a Food and Beverage program throughout the day. Our team will provide thoughtful, intuitive, and dedicated service to our homeowners, who will either live full time in the building, or from time to time as their travels bring them to LA. As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to define and establish the operating model for stand-alone Four Seasons Private Residences. It is anticipated that we will be able to create unique opportunities to deliver service excellence, but this will require agility and flexibility in our roles in the service of our homeowners.

About the role

At Four Seasons Private Residences Los Angeles, the Residential Engineering Manager ensures our residents experience the highest level of service, and supports the Engineering Operation in all aspects of the Private Residences’ physical building maintenance, including electrical, plumbing, steam, gas, fire and safety, HVAC refrigeration, paint, and carpentry

What you will do:

• Facilitate preventative maintenance of all equipment and update appropriate logs.
• Diagnose and handle all repairs of equipment including motors, starters, breakers, chillers and associated equipment throughout the entire building.
• Respond to service requests regarding maintenance of rooms and equipment in guest rooms or public area in a timely manner and maintain accurate records.
• Respond to all emergency conditions such as fires, power failures, etc.
• Clean all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department and Private Residences.
• Demonstrate standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals.
• Assist with organization and administration of compliance documents.
• Attend daily briefing and monthly departmental meeting and participates in other meetings.
•  In the absence of the department leader, coordinates daily tasks for department.
• Assist in the training, scheduling, and planning the activities of maintenance staff including making spot checks daily.
• Assists with all aspects of personnel management including payroll, interviewing, and progressive discipline.
• Assists with maintenance of all fire-fighting equipment in first class order and ensure that emergency procedures are understood and practiced by maintenance staff.
• Process purchase orders, work orders, service requests, and maintain department and equipment records. https://careers.fourseasons.com/us/en/job/REQ10373080/Residential-Engineering-Manager