Resort Activities Guide

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Fairmont Banff Springs is looking for an energetic individual to assist in the delivery of our Resort Activities Guiding program. Resort Activities Guides should have a wide variety of talents but above all should have excellent customer service skills and a willingness to learn.

Starting Rate: $25.00

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $28.73

Job Duties Include:

• Lead / Guide experiences not limited to guided wilderness, vehicle and bike tours, as well as walks and hikes.
• Share the history and culture of Canadian Rockies enthusiastically
• Assist in contacting guests before their hotel arrival to ensure smooth delivery of guided experiences
• Selling, booking and updating guided experiences
• Maintain positive working relationships with Parks Canada and adhere to all Parks regulations
• Assist in the set-up for all facilitated activities and execute clean-up duties upon completion of program, including cleaning and sanitizing of spaces and objects, before, during, and after the facilities open / activity ends

Your Skills & Qualifications:

• 16 hour Standard First Aid & CPR C level or greater is mandatory
• Apprentice Interpretive Guide Certification from IGA or equivalent  required
• Four Season Group Management Certification from IGA as an asset
• Class 4 Drivers License and clean driving history
• Minimum one years recent experience working in a high-volume, fast-paced recreational / guiding environment
• Graduate or student of an Outdoor Recreation/ Ecotourism or Tourism program an asset
• Must be physically fit and able to run all activities in any weather including walking, hiking, biking.
• Must be able to lift and carry 40+ lbs and be on your feet for 8 hours a day
• https://careers.accor.com/global/en/job/resort-activities-guide-in-fairmont-banff-springs-banff-canada-jid-72834