Restaurant Captain-2

MANDARIN ORIENTAL, SANYA

A hidden gem where nature is celebrated, and privacy is assured.

Sanya Mandarin Oriental, Coral Bay is the first hotel of Mandarin Oriental Hotel Group in Chinese mainland. Overlooking the South China Sea and boasting a 1.2‑kilometre stretch of pristine coral beach, it is an exclusive beachfront resort that occupies an entire bay.

Encompassing 12 hectares of hillside seafront land, the hotel seamlessly blends Southeast Asian resort aesthetics with Oriental Zen elements, creating a secluded and tranquil luxury ambience away from the bustle.

While embodying contemporary luxury and Hainan’s distinctive character, the hotel reflects the Group’s Oriental heritage, offering guests a peaceful retreat to unwind and escape the chaos.

About the job

The incumbent is responsible for directing restaurant team in achieving the ultimate guest experience and to meet and exceed the food and beverage goals established for pre and post opening in achieving a 5 star/5 diamond rating. The Rising Fans reports directly to the Restaurant Manager/Assistant Manager and supervises the entire restaurant staff.

As Restaurant Captain, you will be responsible for the following duties:

• Support company’s philosophy and company culture with Guiding Principles Restaurant at is faction and the achievement of our Mission Statement.
• Always provide excellent service to all our guests.
• Assist guest courteously and efficiently.
• Managing day to day operations
• Conducts regular tours of front and back of the restaurant operation to check on set-up / service / food quality / general maintenance / cleanliness.
• Excellent knowledge of food and beverage, including being able to service and sell the product.
• Ensure proper care, security, and maintenance of hotel equipment through proper supervision of service personnel.
• To manage proper staffing level.
• To manage proper supplies level.
• Assist manager with scheduling, recruitment and interviewing for new colleagues.
• Assist manager with colleagues training and development.
• Attend daily departmental meeting.
• Assist manager with daily F&B meeting.
• Assist manager with conducting of daily communication meeting with staff prior to shift.https://careers.mandarinoriental.com/jobs/restaurant-captain-2-sanya-hainan-china