Restaurant Guest Relations Officer

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Restaurant Guest Relations Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Nestled in the vibrant Marunouchi district, just minutes from Tokyo Station and Ginza, the newly renovated Four Seasons Hotel Tokyo at Marunouchi offers a rare sense of intimacy. With only 57 rooms and suites, the hotel welcomes guests into a tranquil sanctuary in the heart of Japan’s iconic capital. Reimagined as a contemporary manor, it combines elegant design with the warmth of home, offering an elevated expression of residential living. Highly personalised service, bespoke experiences and tailored itineraries unlock Tokyo’s endless possibilities for exploration, while memorable dining awaits at SÉZANNE, the award-winning French restaurant, and Maison Marunouchi, the hotel’s all-day bistro.

 

 

What you will do / 主な業務内容

 

  • Welcome and greet guests, escort them to their tables, and coordinate table assignments.
    ゲストのお出迎え、お席へのご案内、テーブルアサイン
  • Provide personalized service based on guest preferences, needs, and special occasions.
    ゲストのご希望や特別な機会に合わせたパーソナルなサービスの提供
  • Recognize returning and VIP guests and communicate relevant information to management and team members.
    リピーターゲストやVIPゲストの把握、およびマネジメントやチームへの情報共有
  • Handle telephone inquiries and manage restaurant reservations accurately and professionally.
    電話応対およびレストラン予約の受付・管理

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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