Restaurant Host / Hostess

About the job

Based at the Mandarin Oriental, Costa Navarino within the Restaurants, Bars & Experiences Department in Pylos, Messenia, Greece, the Restaurant Host/Hostess is responsible to provide the highest level of service and professional excellence, being ever present in the operation, ensuring the highest standards and satisfying completely our guests during their meal experience. The Restaurant Host/Hostess reports to the Assistant Restaurant Manager.

As Restaurant Host/Hostess, you will be responsible for the following duties:

• Support restaurant operations, including greeting, seating, and resetting tables.
• Provide kind and professional service to both guests and colleagues.
• Manage reservations using the SevenRooms system, ensuring accuracy and efficiency.
• Assist with guest inquiries, special requests, and communicate key information to the team.
• Maintain cleanliness, organisation, and stock of menus, newspapers, and surroundings.
• Respond proactively to guest feedback, ensuring satisfaction and effective communication.

As Restaurant Host/Hostess, we expect from you:

• Valid EU Passport or Hellenic Residence Permit.
• Working experience in a similar role.
• Fluency in English.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• https://careers.mandarinoriental.com/jobs/restaurant-host-hostess-costa-navarino-greece