Restaurant Hostess

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.

As a Restaurant Hostess with Fairmont Ajman, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere through your exceptional hospitality and personalized service. With your excellent communication skills and fluency in Russian and English, you will ensure guests feel welcomed, valued, and well cared for from the moment they arrive. You will play an important role in creating memorable dining experiences while upholding the highest standards of Fairmont service excellence.

Key Responsibilities

• Welcome guests warmly and professionally upon arrival, creating a positive first impression.
• Manage restaurant reservations, walk-in guests, and seating arrangements efficiently.
• Escort guests to their tables and present menus in accordance with restaurant service standards.
• Communicate effectively with guests in Russian and English, assisting with enquiries and providing menu information.
• Handle telephone calls, reservation requests, and guest enquiries promptly and courteously.
• Maintain accurate reservation records and coordinate table allocations to optimize restaurant capacity.
• Liaise closely with the restaurant service team to ensure smooth seating arrangements and efficient guest flow.
• Be knowledgeable about the restaurant’s menu, promotions, operating hours, facilities, and hotel offerings.
• Identify guest preferences and special occasions, ensuring personalized service and attention to detail.
• Handle guest feedback, requests, and complaints professionally, escalating concerns to the restaurant management when necessary.
• Ensure the restaurant entrance, hostess station, and surrounding areas are clean, organized, and welcoming at all times.
• https://careers.accor.com/global/en/job/restaurant-hostess-russian-speaking-female-candidates-only-in-fairmont-ajman-ajman-united-arab-emirates-jid-117209