Restaurant Manager – Cucina

Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclusive experiences for ALL members, this magnificent resort provides 413 exquisite rooms, including 39 suites and villas, along with an array of resort facilities.

Indulge in a culinary journey at three restaurants and two bars, rejuvenate at Sofitel FITNESS and Sofitel SPA, and delight in the outdoor and indoor kids club. Additionally, the resort features 24 function venues, including a Grand Ballroom and a Beachfront Ballroom. Discover the ultimate Art de Vivre at Club Millésime, where delectable cuisine, exquisite wines, and Balinese charm await.

We are seeking a passionate, experienced, and results-driven Restaurant Manager to lead the daily operations of Cucina. The successful candidate will be responsible for delivering exceptional guest experiences, driving revenue and profitability, developing a high-performing team, and ensuring operational excellence across all aspects of the restaurant.

As the leader of the outlet, the Restaurant Manager will oversee service standards, team performance, guest satisfaction, financial results, and compliance with company policies and food safety regulations.

Key Responsibilities

Operational Leadership

• Manage and oversee all daily restaurant operations to ensure smooth and efficient service.
• Ensure the highest standards of food quality, beverage presentation, cleanliness, and guest experience.
• Conduct daily briefings, shift handovers, and operational inspections.
• Monitor restaurant reservations, table allocation, guest flow, and seating strategies to maximize revenue opportunities.
• Ensure all opening, operating, and closing procedures are consistently followed.
• Coordinate closely with the Culinary, Stewarding, Sales, Marketing, and Front Office teams.

Guest Experience & Service Excellence

• Lead the team in delivering warm, personalized, and memorable dining experiences.
• Handle guest feedback, complaints, and service recovery professionally and promptly.
• Build strong relationships with repeat guests and VIP customers.
• Monitor guest satisfaction scores, online reviews, and social media feedback.
• Implement action plans to continuously improve service quality and guest satisfaction.

Financial & Commercial Performance

• Achieve budgeted revenue, profitability, and guest satisfaction targets.
• Analyze daily, weekly, and monthly sales performance.
• https://careers.accor.com/global/en/job/restaurant-manager-cucina-in-sofitel-bali-nusa-dua-beach-resort-badung-indonesi-jid-99791