Rising Fan – Food & Beverage

Located next to Taikoo Hui Shopping Centre and designed by tonychi studio, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include the two-MICHELIN-starred Jiang by Chef Fei, the elegant Lingnan garden-inspired Mandarin Oriental Cake Shop, the intimate whisky and cigar bar The Loft, the contemporary Chinese bistro TANG and the bold new cocktail destination LIÁNG. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

About the job

Each year Mandarin Oriental, Guangzhou selects a number of promising, passionate young hoteliers to become our Interns or Management Trainees in selected departments within the hotel. The programs provide intensive training for some of the top students study in the hotel schools across the globe.

The program provides aspiring students with a unique opportunity to develop and to learn from leading hospitality professionals.

As F&B Rising Fan, you will responsible for the following duties:

• Provide leadership and support for Restaurant colleagues.
• Train, evaluate and schedule Restaurant colleagues in accordance with the standards of the company policies and guidelines.
• Ensure the profitability, efficiency, and creativity in the Restaurant.
• Develop and implement system for checking maintenance of tabletop supplies through staff side work duties.
• Create side work schedules for all positions. Ensure compliance and follow through.
• To supervise the maintenance and cleanliness of the Restaurant at all times.
• Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans.
• To encourage proactive, efficient, and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm.
• To conduct and assist colleagues counselling and disciplinary procedures in accordance with Mandarin Oriental, Guangzhou procedures.
• To ensure proper care, security, and maintenance of hotel equipment through proper supervision of service personnel.
• Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the colleagues.
• Carry out any other reasonable duties and responsibilities as assigned.
• Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety
• https://careers.mandarinoriental.com/jobs/rising-fan-food-beverage-guangzhou-guangdong-china-4e4498ac-a612-4f5c-bf60-2fd232e42a9d