Room Attendant

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly par rate of $24.90 to $28.45

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Clean all assigned guestrooms including: dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window, cleaning, replenishing rooms with supplies
• Proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Follow departmental policies and procedures and service standards
• Report necessary maintenance items
• Other duties as assigned

Your experience and skills include:

• Proven ability to work well unsupervised at a fast pace while maintaining quality standards
• Commitment to provide excellent service and exceed guests’ expectations
• High School diploma, vocational training and/or 1 year work experience
• Good working knowledge of the English language
• Previous experience in luxury hotel environment is an asset
• Must be comfortable speaking to guests

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking
• Frequent bending and kneeling
• Frequent carrying and lifting up to 75lbs
• Frequent pushing and pulling up to 50lbs

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

https://careers.accor.com/global/en/job/room-attendant-full-time-in-fairmont-empress-victoria-canada-jid-56872