Room Service Server

W Edinburgh is hiring a Waiter/ress to join Room Service as part of the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and a fast paced team. 

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE BRAND

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

ABOUT THE ROLE

Reporting to the Room Service Manager, as Room Service Waiter/Waitress, you will play a key role in our guest’s stay with us, by serving them food and drinks in he comfort of their own rooms and making them feel like they are in a home away from home.

Joining the team means you will be instrumental to the success of the hotel’s opening and beyond. We are looking for people who as detail-oriented, a people-person and works well under pressure!

As Room Service Waiter/Waitress, key aspects of your role will include:

• Ensuring food and drinks are perfectly presented before serving to guests
• Serve food courses and alcoholic beverages to guests in their rooms
• Answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
• Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
• Maintain cleanliness of work areas, china, glass and silverware before serving it to guests
• Restock items
• Present physical and accurate check to guests and process payments on service
• Follow health and safety guidelines and policies to report accidents and injuries

Our ideal Room Service Waiter/Waitress is someone who has:

• Strong organization and multi-tasking skills
• The ability to stay calm under pressure
• The ability to prioritize
• Confidence interacting with guests
• Good communication skills
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops

ABOUT THE PROPERTY

W Edinburgh brings bold architecture and

https://careers.marriott.com/room-service-server/job/E61DB4631100D0237EC9CA8BDAD531AC