Room Service Server

The Hilton Cleveland Downtown is looking for a Room Service Server Assistant to join our team!

Check us out: Hilton Cleveland

We are seeking an energetic individual who is career driven, with a positive approach to hospitality.

This is a dual responsibility position that will be responsible for servicing our Room Service guests and assisting the F&B team as a Server Assistant.

As the ideal candidate, you will:

• Have a solidified knowledge of customer service
• Have a detail-oriented approach to your work
• Have previous experience working in a time-sensitive atmosphere

Growing and developing our team into the future leaders of the hospitality world is engrained in our culture.  We are excited to provide you with the experience and knowledge that will continue to excel your career!

…Interested? Apply to join our team today!

What will I be doing?

As a Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• https://jobs.hilton.com/apac/en/job/HOT0BLTI/Room-Service-Server-Assistant-Hilton-Cleveland-Downtown