Rooms Controller

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Rooms Controller

Your team and working environment:

Austin’s largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Job Description

 

You are a multi-tasker and are responsible for managing overall hotel room inventory and coordinating the day-to-day operation in support of the Front Office leadership team! As a Rooms Controller, you will ensure guests’ requests are met in advance and their preferences are honored by pre-blocking special requests and managing overall inventory.

What you will be doing:

  • Coordinating all guest room assignments and pre-blocking special requests with a special focus on VIP arrivals, respond to guest requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience, taking advantage of opportunities to surprise and delight guests celebrating special occasions.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

What is in it for you:

  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

 

Qualifications

 

Your experience and skills include:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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