Además de fungir como pieza clave en la operación administrativa diaria del Front Office; por lo tanto, será quien dé seguimiento a las solicitudes durante la estancia de los huéspedes y con los departamentos generales del hotel, siempre anticipándose y adaptándose a necesidades según se requiera.
Será una pieza clave en el equipo de Front Office, pues será quien ayude a recabar información de todos los huéspedes y a su vez, centralizar el proceso y registro de cobro a los saldos según corresponda de las cuentas de huéspedes y el hotel, teniendo como consecuencia, la capacidad de fungir como un recepcionista administrativo que controle la operación de las habitaciones en sistema.
* Las actividades mencionadas son solo las principales, en operación se agregarán tantas como sea necesario.
Experiencia en Hoteleria
ESTANDAR DE DESEMPEÑO:
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