Safety and Operations Manager

JOB DESCRIPTION

The Hilton New York Times Square Is looking for a Safety and Operations Manager to join this stunning landmark New York City Hotel

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features newly renovated food and beverage outlets, offering a breathtaking view of Times Square.

This role reports directly to the Director of Safety & Security and is responsible for overseeing a team of 10 hourly employees, including 2–3 officers per shift

The ideal candidate will have a minimum 5 years of security management experience, preferably in a fast-paced, customer-facing environment. Union experience is highly preferred, with a strong understanding of labor relations and contract compliance. Hotel industry experience is a plus but not required. Demonstrated excellence in customer service and the ability to maintain a professional and welcoming presence. Must possess a valid New York State Security License. FLSD (Fire Life Safety Director) certification is required

Shift Pattern: Full open availability, mainly 2nd shift between the hours of 1pm – midnight (holidays and weekends are required)

Salary Range: $70,000 – $84,000 / annually, based on experience

What are the benefits of working for Hilton?

Hilton is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great Place To Work US and Fortune!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• https://jobs.hilton.com/apac/en/job/HOT0BW7A/Safety-and-Operations-Manager-Hilton-New-York-Times-Square