Sales Consultant

For over 30 years, we’ve not only witnessed Moncton’s evolution—we’ve helped shape it. We are proud to be considered a local employer of choice, renowned also for our community contributions and dedication to creating memorable luxury experiences for our guests.

Be part of a team delivering a service that honors diversity, meaningful connections and endless memories. We like to challenge norms, ensuring growth aligned with our commitments, embracing innovation and building a future where care and excellence go hand in hand.

Our purpose? Pioneering the art of responsible hospitality, connecting cultures with heartfelt care.

Join us at the Accor Global Reservation Centre where you can experience                                                 daily growth, meaningful work, and a welcoming culture!

Luxury Reservation Sales Consultant

Are you passionate about travelling, luxury experiences and do you have it at your core to help people genuinely? Then step into a role where every day brings growth, connection and impact!

As a Luxury Reservation Sales Consultant, you’ll be joining a multicultural, dynamic and welcoming team that strives to give our guests world class service.

You will be the first contact point for our guests’ luxurious travel experience, because the experience starts with us! You will be responding to our guests’ calls and inquiries in an unscripted manner, connecting empathetically and personalizing every interaction in your own creative way. In this position you will be able to shine bright and bring your uniqueness to work every day!

Our commitment is to deliver luxury, personalized travel experiences that transform dreams into cherished memories while creating loyal guests by showing exceptional care.

What You’ll be Doing:

• Engage with Guests: Answer inbound calls in an unscripted, heartfelt and conversational manner while assisting with room and suite reservations for our luxury brands around the world, including iconic properties like the Fairmont Banff Springs, Fairmont Le Château Frontenac, the Sofitel Montréal, and many others
• Create Memorable Experiences: Listen to and guide your guests in choosing their ideal room and package, turning their moments into lasting memories with your sales expertise, thoughtful and personalized recommendations
• Use Your Creativity: As an Accor Heartist® (Heart + Artist), you’ll bring warmth and creativity to every conversation, personalizing your offers to provide your guests with unique and authentic experiences, all while infusing our hospitality with creativity and passion
• Support Our Commitments: Champion our standards of sustainability and ethical hospitality by embodying our values in every interaction. Pioneering a new and innovative approach to hospitality

What’s In It for You:

• $21.13 hourly, which includes a $1.50 hourly premium for French language skills
• $19.63 hourly for English only
• Earn an additional $1.00 per hour shift premium for hours worked after midnight
• Annual wellness subsidy of $300 to invest in your well-being
• 4 weeks’ paid vacation, 13 paid statutory holidays, fully paid training
• https://careers.accor.com/global/en/job/luxury-reservation-sales-consultant-in-frs-global-reservation-center-moncton-canada-jid-75629