Sales Coordinator

JOB DESCRIPTION

A Sales Coordinator at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, plays a key role in supporting the Sales Department by coordinating and handling administrative tasks. The primary responsibility is to assist the Sales team in organizing and managing their sales activities.

What will I be doing?

The Sales Coordinator’s primary role is to perform general office duties to support Sales team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and maintaining customer and company profiles. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Answer client / bookers questions about property facilities/services (e.g. hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.
• Answer telephone and respond to caller inquiries in a pleasant manner
• Responsible for coordinating internally with the sales & marketing team
• Generating reports, preparing proposals, collections details , coordinating with clients & suppliers
• Prepare sales-related documents throughout the sales process (e.g. proposals, contracts, banquet event orders, CVGR Letter)
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.)
• https://jobs.hilton.com/apac/en/job/HOT0C0MC/Sales-Coordinator-at-Waldorf-Astoria-Dubai-International-Financial-Centre