Sales Coordinator

The Lead Catcher supports the Global Sales Team.  They provide the qualification, entry, sourcing, and overall coordination of incoming lead volume for all channels to meet lead entry expectations. They also act as the primary point of contact for process issues from both internal and external sources.

This position requires contact with both internal and external customers including the Global Sales Team, Area/Market/National Sales Team, Hotel sales representatives and deployed Account contacts.

Duties require managing daily business operations, handling all inquiries regarding lead entry facilitation, managing inbound lead volume, and communicating process updates. Responsibilities include providing support as directed by the Supervisor concerning job-related functions and completing projects as assigned in a timely manner.  Effective communication skills and the ability of effectively managing multiple projects simultaneously are essential in this position.

CANDIDATE PROFILE

Education and Experience

• High School diploma or equivalent required
• Associate Degree (AA) from 2-year college and/or two to three years of related experience or training preferred
• Hotel management training and reservations training preferred
• Experience with data entry
• Prior experience as Sales Assistant, Sales Coordinator or Sales Merchandiser
• Spanish or Portuguese, and English language both written and spoken required
• Previous experience in a call/sales center environment preferred
• Proficient computer skills required including the use of Outlook, Microsoft Word, Microsoft Excel, etc.
• Previous experience in Data Entry preferred
• Strong typing skills
• Knowledge of Marriott brands, business strategies and culture
• Demonstrated ability to multi-task, strong time management and organizational skills
• Demonstrated ability to work well as a team
• Demonstrated ability to be flexible and exercise sound judgment and decision making
• Strong organizational skills
• Exercise consistent customer service / hospitality skills
• Proficient communication skills in both verbal and written form as well as use of proper grammar and punctuation required

https://careers.marriott.com/sales-coordinator-lead-catcher/job/4A37667750F5E14CA21BC9127D21A778