Additional Information: This hotel is owned and operated by an independent franchisee, Vivant Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Sales Coordinator
Join Our Team
At Alma San Juan, Autograph Collection, we create memorable guest experiences through authentic hospitality and exceptional service. As part of Marriott International’s Autograph Collection, we offer a collaborative environment where professional growth, teamwork, and excellence are at the center of everything we do.
Position Summary
The Sales Coordinator provides administrative and commercial support to the Director of Sales & Events, coordinating group, corporate, leisure, and event business from the initial inquiry through the handoff to hotel operations. This role is essential to driving revenue, maintaining strong client relationships, and ensuring an exceptional customer experience throughout the sales process.
Key Responsibilities
– Respond to group, corporate, and leisure sales inquiries.
– Prepare proposals, contracts, amendments, and client correspondence.
– Coordinate group room blocks, rooming lists, and turnover documentation.
– Track contracts, deposits, and group deadlines.
– Support site inspections, client visits, and FAM trips.
– Maintain CRM databases, sales reports, and account records.
– Assist with RFP submissions and prospecting activities.
– Coordinate with Operations, Front Office, Revenue, and Food & Beverage to ensure successful group and event execution.
– Deliver exceptional service while building long-term client relationships.
Qualifications
– Associate’s or Bachelor’s degree in Hospitality, Business Administration, or a related field.
– Minimum of 2 years of hotel sales experience.
– Bilingual (English & Spanish).
– Strong organizational, communication, and administrative skills.
– Proficiency in Microsoft Office.
– Marriott experience is a plus.
