JOB SUMMARY
The position is accountable for proactively soliciting all business segments (Transient, Group, and Catering) and handling sales & catering opportunities both locally and internationally. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. Proactively soliciting all local business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Ensure compliance with Ritz-Carlton Standard Operating Procedures to maintain brand integrity.
CANDIDATE PROFILE
Education and Experience
Required:
High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
Previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.
Previous experience selling luxury brands and experiential services preferred.
CORE WORK ACTIVITIES
Managing Sales Activities
Solicits new business from non-deployed small local business accounts, and leads sent through internal referral mechanisms.
Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads.
Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, Sales Blitz, etc.).
Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).
Conducts site inspections for customer accounts as appropriate.
https://careers.marriott.com/sales-events-executive/job/AF32225D455F278650F6045E18D1F7D5
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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