Sales & Groups Coordinator

POSITION SUMMARY

This position reports to the Director of Sales and Distribution. He/she performs daily quality checks, ensures that all tasks are performed to The Ritz-Carlton standards. He/she is involved in scheduling and small projects to enhance Sales & Marketing services. Manage mini hotel inventory and ensure rate and market code accuracy in MARSHA and OPERA / Power of M. Submit reports outlining group performance for past, present, and future groups, focusing on groups past and approaching their cut-off dates. Process billing, room blocking, and other reservation tasks for groups. Ensure optimum service to bookers, guests, meeting planners, and other departments.

RESPONSIBILITIES

The primary responsibilities of the role include:

Sales & Marketing

• Provide administrative support for the Sales Executives, Sales Managers, Director of Business Travel, Director of (Segment) Sales, and Director of Sales and Distribution.
• Filing system must be accessible and accurate at all times.
• To have a tracing system for follow-up work by the sales personnel you are assigned to.
• Department’s policies and procedures, training and development manuals, and relevant sales and marketing reports.
• Minute meetings, transcribe and distribute to all relevant parties.
• Retrieve and deliver departmental mail.
• Highest level of phone responsiveness within the department. Phone coverage must be available from 09:00 to 17:00 hours.
• Assist in the preparation of the hotel’s month – end report and annual budget.
• Participate in daily Sales Line-up, weekly Sales Meeting, and other business-related meetings and functions.
• https://careers.marriott.com/sales-groups-coordinator/job/5F8D5FFD24F84A0A5DA1FE1647F0DDBB