Sales Manager

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness – each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job 

Based at the Mandarin Oriental Punta Negra, Mallorca within the Marketing & Commerce department in Mallorca, the Sales Manager is responsible for executing the hotel’s sales strategies in alignment with its long-term goals, driving revenue growth, and increasing market presence. This role involves managing day-to-day sales activities, developing and nurturing relationships with key clients, and identifying new business opportunities. The Sales Manager works closely with the sales team to implement targeted campaigns, track performance, and ensure the achievement of sales targets. Additionally, they collaborate with internal teams to ensure the delivery of high-quality service and customer satisfaction, contributing to the hotel’s overall growth and success.

As Sales Manager, you will be responsible for the following duties: 

• Evaluate, respond and negotiate all transient bookings within specified time limits (maximum of 24hrs response time) and to company best practices, in order to make sure all client needs are met, and the hotel is presented in the best possible terms to materialize business.

• To establish and maintain effective working relations both within the department and with other departments.

• To attend selected functions and events indicated by Director of Marketing & Commerce.

• Organize and conduct sales appointments / sales calls.

• Organize and conduct training sessions and presentations for clients.

• To be informed of any market information including changing market conditions and trends in competition. To review, analyse, adapt, and implement these findings with the Director of Marketing & Commerce, potentially taking action to implement counteractions / programs together with the Sales team stay relevant in a very competitive market.

• To maintain and develop relationships with all key industry decision-makers such as; /Travel Advisors, Travel agencies, etc.

• To organize, coordinate and conduct familiarization trips and hotel site inspections for the transient segment.

• To maximize sales activities to ensure occupancy, rate and yield objectives are achieved in accordance with transient sales plan and goals. https://careers.mandarinoriental.com/jobs/sales-manager-costa-d-en-blanes-illes-balears-spain